![]() |
Shipping & Refund Policy |
|---|
| 90-Day Money Back Guarantee | 1 (800) 497-4244 | FREE SHIPPING to the U.S. & Canada |
|---|
Tai Chi For Seniors |
Tai Chi For Healing |
Tai Chi For Women |
Tai Chi For Everyone |
Life Is Play Book |
TaiChi/QiGong China Tours |
Frequently Asked Questions |
|---|---|---|---|---|---|---|
|
Shipping PolicyAll DVDs ship within 1 day of your order, and we stand behind all our DVDs. We also offer free shipping within the US and Canada. There is no sales tax added unless you live in California. Refund Policy F.A.Q.· How quickly are refunds processed once a customer calls you? Refunds are processed the same business day we receive the request. · How is money refunded (Visa/MasterCard Credit, cheque)? If you paid by credit card, the amount will be credited back to the original card. If paid by cheque, a new cheque will be issued and promptly mailed to you. · What if the merchandise is not received? If you have not received a package within 7 business days within the continental U.S. or 10-15 days for Canadian orders, please contact us by e-mail or phone and we will mail you another package after verifying your address. If you happen to receive both parcels, we simply ask that you mark ‘return to sender’ on the second parcel and mail it back to us. · What if the merchandise is defective? In the majority of cases, we find that it is the DVD player or personal computer that is responsible for improper playback, so we ask that you kindly test our DVD in another player/computer before returning to us. If you are still experiencing difficulty after having verified this, we will be happy to issue you another copy and ask that you return the original to us using the method above. · What if the customer didn’t like the video?
Don't hesitate to return the product to us within 90 days, along with a note explaining the reason for returning it, and we will refund your order in full, no questions asked. · Where do they ship returned merchandise? 801 Tupper St. #1111 Santa Rosa, CA 95404. · Does the customer pay for the returned shipping charges? As long as the original packaging is in tact, you may return the product free of charge via USPS simply by marking 'return to sender' on the parcel. If you have any questions or comments about Tai Chi for Seniors shipping or refund policy, please send us your thoughts to our or feel free to call us toll-free at: 800 497 4244.
|
||||
|
This page last updated September 14 2010 15:19:48 -0400
Beginners/Seniors | Tai Chi For Healing | Tai Chi For Women | Products & Ordering | Security | View Cart | Shipping & Refund Policy | About | Contact | Frequently Asked Questions | Favourite Links | Privacy Policy | Terms and Conditions Questions? Call Us Toll-Free At: 1 (800) 497-4244©2003-2012 Tai Chi For Seniors. All Rights Reserved Web Site Administered by Trinity Interactive Services |